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Eating our own dog food

Those who work in the field of software engineering may be familiar with the phrase eating your own dog food[1]. For example, if a company creates word processing software, one would expect that the company would do all its business word processing using the software they created. Or, if a company created a search engine, would mandate that all employees use the search engine in their day to day activities. How would you feel about Microsoft Word if the employees at Microsoft used OpenOffice (created by Sun Oracle) or if Google used Bing as their desktop search engine? What if all the desktop computers at Microsoft’s headquarters were running Linux —what would that say about their flagship operating system, Windows?

You see the logic: by subjecting the software engineers to be the end users too, the quality of the software increases.  Since they use the software frequently in various ways and must rely on it as would you and I, they know what works, what doesn’t, what should be added and what should be removed. Result: higher quality software.

I bring this up to suggest that our beloved Congress adopt the same policy when it comes to lawmaking. In this instance, congressional members and their immediate families would be subject to the base implementation of the law for as long as they live or as long as the law exists. For example:

  • Taxation  – all members of congress must comply with income tax laws without use of a consultant or tax preparer. Members must do their own taxes by hand or use commercially available software. Tax returns will be subject to a mandatory audit.  Members will be subject to fines, penalties and/or jail for incorrect tax returns.
  • Security  –  all members and their families traveling will be subject to both an X-radiation scan and a pat down by TSA officials every time they travel through U.S. airports.
  • Crime – any politician found guilty of breaking the law will receive the maximum penalty for the infraction that is prescribed by the law.  No more reprimands, get out of jail free cards or passes on tax evasion.

The same motivation applies here as it does in software engineering: increased quality. Such a policy would transform an “aware” Congress to an “affected” Congress. And you can expect a more rational approach to taxation, security, crime and punishment—and fast.

Now how do you get Congress to pass a law that stipulates they must eat their own dog food on every form of legislation?

Good luck with that.

 

Tradition of Trust

Late last year I visited Italy with my wife, two daughters, brother and mother. While my brother went gallivanting around Rome the first few days,  the rest of us hung out in Lucca—a medieval city surrounded by a thick wall, so thick that cyclist and pedestrians can circumnavigate the city from atop this fortifying bulwark.

Even though she had not been on a bicycle for years, my mother wanted to ride rather than walk the 3.5 mile circuit.  So we hunted down one of a handful of rental shops inside the city and found one cropping out of a wall on one side of the flagstone street.

The old proprietor knew no English so in a concoction of hand gestures and phrase-book Italian, I was able to convey that we wanted cinque biciclette. The gentleman outfitted the family with five simple bicycles—nothing spectacular but adequate for a pleasant day of riding.

And for these rentals I did not:

  • Pay in advance
  • Secure a deposit
  • Leave a credit card, driver’s license or passport as collateral
  • Sign a disclaimer
  • Document existing medical conditions
  • Present proof of medical insurance
  • Insist that I be made aware of my rights
  • Circumcise all household males

I simply gave a verbal estimate how long I thought we would need the rentals (tre ore?) which was totally inaccurate anyhow. Then off we went.

So we rode around the city and then rode around again and finally decided we had enough. But all the while I kept thinking that I was going to be taken to the cleaners when I returned the bicycles. What’s the catch? You know these Italians…

When we returned to the shop the Italian proprietor parked the bicycles. Then we were charged a pro-rated amount for the time we indicated we used them and nothing more.  And that was that.

It turns out the “catch” was something I had forgotten about—undocumented trust…between people…that had never met ..and will never meet again.

How radical.

 

Google’s page ranking

Easter is this Sunday but unlike most holidays, birthdays or key events, Google will probably commemorate the day in the same way they commemorate Christmas–by not commemorating it.  So instead of seeing this on my browser Easter morning:

I will be seeing this instead:

Ecclesiastes

How true this verse from Ecclesiastes 7:2  is to me today:

“Better to go to the house of mourning
Than to go to the house of feasting,
For that is the end of all men;
And the living will take it to heart.”